Topics

Safety & wellbeing

External building works

Why is Unite Students planning on replacing the external facade on some of its buildings?How do you decide whether you are replacing the external facade of a building or not?What materials are used for the external facade at the moment, and what are you replacing it with?Does external facade work impact a building I am staying in or booked for next year?Are your buildings safe while this type of external facade remains and while work is carried out?What impact will these works have on students living in the buildings?How will Unite Students minimise disruption to me?I’m staying in a building that is having these works carried out, when will I hear more about it?What time of day will the works happen?

Fire Safety

What are your fire safety procedures?How can I keep safe from fire in my flat?What should I do if there’s a fire?What's our approach to fire safety?How can I prevent false fire alarms?Why are my windows restricted?What’s your policy on smoking / vaping?

Planned power outages

What should I do to prepare for a planned power outage?What should I do during a planned power outage?What should I do when the lights are out?How can I keep warm in my flat when the power is out? What support is available for me?How will I know if there’s a planned power outage?

Safety and security

What are the key tips for keeping safe in my accommodation?How can I keep safe online?How do I report suspicious behaviour or concerns?When should I call the Emergency Control Centre number?What should I do in an emergency?Is it safe to live with Unite Students?What’s your guest policy?

Support and wellbeing

How can you support my mental health and wellbeing?What should I do if I’m worried about someone else?How can you support my financial wellbeing? How do I look after myself and others at university?What is your equality, diversity, and inclusion policy?How do you support students with additional needs?