Become a better listener with these 7 simple steps

A former colleague and friend once told me, ‘Daniel, nobody really wants advice.’ What he meant was, when we’re in a fix, all we want is for somebody to approve of what we already think.

But when somebody tells you their problem, it’s natural to want to give them a solution. Resist that urge. It’s much more powerful, and empowering, to simply listen and let them speak.